The Rooksdown Practice
Please click on the CQC tab below to see the last CQC report published on the 3 April 2018
As a result of the CQC visit in January 2018 the Rooksdown and Beggarwood websites will be merging together. This will occur mid May 2018, more information about the surgeries can be obtained by clicking here
The Rooksdown doctors' surgery in Basingstoke provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like.
Patient Participation Group (PPG)
Recruiting now, please click on the PPG tab under the 'have your say' to find out more about joining the PPG. Your Practice needs you.
Did Not Attend - In January 2018 there was 204 appointments booked that patients did not turn up to or cancel and rebook. This was 117 GP appointments and 87 Nurse appointments. This has resulted in other patients having to wait to see a GP or nurse.
Named accountable GP - All patients have a named accountable GP at this practice, if you require further details please ask at reception
The Rooksdown practice Patient Charter - Patient Charter
The Friends and Family Test
The Rooksdown Surgery are now offering patients the opportunity to complete a small patient survey, The Friends and Family Test.
To complete this survey, please click on the "icon" below.
Patient Online Services - Statement of intent for detailed access to records online
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records. The Practice has a strict policy in place for the granting of such access requests.
This practice currently offers the facility for patients:
• to book, view, amend, cancel and print appointments online
• to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
• to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
We publicise and promote our online services to our practice’s patients through the practice website, practice waiting room l posters and the PPG Online Forum.
If you wish to express your interest in this service, you will need to contact the surgery on 01256 399710.
The surgery will then provide you with a form detailing your "Registration details". You will need to collect this form from the Reception desk at the surgery (this cannot be posted to you). We will also require to see photo ID and proof of address, for example a utility bill or similar at the time of collection.
You can "Register" and "Log" into Patient Access by clicking on the icon below.
(Site updated 11/04/2018)